Run an embedded workflow in an interaction (App)

This article explains how to run an embedded workflow in an interaction in App.

Steps

1. From an interaction, open the Run Workflow menu.

2. Select the desired workflow from the list.

3. Click the run button.

Read more

• Overview: Embedded workflows (App)

• Overview: Interaction call controls (App)

• Overview: Embedded workflow settings for queues (Console)