Create an inbound webhook (Console)

Console > Integrations > Create an inbound webhook (Console)

This article explains how to create an inbound webhook in Console.

In this article

Overview

An inbound webhook is a method of receiving data from a third-application in your Avaya.cx account. With an inbound webhook, you can receive data automatically from a tool like Salesforce or Zendesk and have a workflow automatically process the data.

This article explains the basics of setting up an inbound webhook. To learn more about the specifics of getting an inbound webhook to receive data from a third-party source, click any of the links below corresponding to your preferred data format:

Continue reading this article to establish an inbound webhook in Console that you can hook up to another application.

Steps

1. Log into Console at console.avaya.cx.

2. Navigate to Account > Integrations > Inbound Webhook.

3. Click the New Inbound Webhook button in the top-right corner of the screen.

4. Fill out the following information:

5. Click Save.

7. Once the webhook is created, click the Copy URL button to get the webhook’s endpoint address. This is the address you’ll use for sending data to the webhook.