Create an object (Console)

This article explains how to create an object in Console. 

In this article

What is an object?

The Objects workspace is where you can create and modify data objects. A data object is a digital container that holds specific pieces of information about something, like a customer, a company, or an interaction. You can't currently delete objects that you create.

Read more about objects with this article Overview: Objects.

Also, to create or modify an object, you'll first need access to the Objects workspace. So, reference enable or disable a user's Objects access to ensure you have the right access level to work in this workspace.

Steps

1. Log into Console at console.avaya.cx.

2. Navigate to Objects.

3. Click the New Object button in the top-right corner of the screen.

4. Provide a name for the object. The API name will automatically generate below the name you input, although you may modify it if you wish. Click Save when you’re satisfied with the name.

5. You’ll be presented with the Object details tab.

Next steps

The next steps to creating an object include handling the object’s fields and triggers. 

More about fields 

To learn more about adding, modifying, or removing object fields, see the articles listed below: 

• Add a field to an object (Console)

• Modify a field of an object (Console)

• Delete a field from an object (Console) 

More about triggers

To learn more about adding, modifying, or remove object fields, see the articles listed below: 

• Add a trigger to an object (Console)

• Modify a trigger of an object (Console)

• Delete a trigger from an object (Console)